Human Resources Specialist

We are looking for a hands-on HR Specialist with a proven NBFC background who will own end-to-end hiring and core HR execution for Choice Finserv. The role requires deep exposure to NBFC-specific hiring, statutory compliance, and branch-led operations, with the ability to independently drive outcomes rather than rely on central teams.

Key Responsibilities

Talent Acquisition (Primary Focus)

• Own end-to-end recruitment for NBFC roles including:

• Credit, Risk, Underwriting

• Sales & Business Development

• Collections (Field & Tele-calling)

• Operations, Compliance & Audit

• Technology & Analytics (NBFC systems)

• Design and execute volume and lateral hiring strategies aligned with business growth.

• Build and manage NBFC-specialized consultants, local recruiters, and referral channels.

• Drive branch-level hiring across states with tight TAT and quality benchmarks.

• Ensure hiring strictly adheres to RBI/NBFC regulatory and fitment requirements.

HR Operations & Governance

• Ensure smooth onboarding, documentation, and background verification for all hires.

• Manage HR lifecycle processes: confirmations, transfers, exits, and final settlements.

• Maintain compliance with labour laws, shop & establishment acts, and NBFC HR norms.

• Coordinate with central HR / leadership while retaining execution ownership within Choice Finserv.

• Support performance cycles, incentives, and manpower budgeting in coordination with business heads.

Stakeholder Management

• Act as a single point HR owner for business teams.

• Work closely with CXOs, Business Heads, and Branch Managers to anticipate manpower needs.

• Provide regular MIS on hiring, attrition, TAT, and workforce health.

Mandatory Requirements (Non-Negotiable)

• Minimum 7 years of HR experience strictly in NBFC / Lending / Financial Services

• Proven track record of successful NBFC hiring (credit, sales, collections, ops)

• Strong understanding of NBFC organisational structures and RBI expectations

• Experience handling multi-location / branch-heavy operations

• Ability to work independently with high ownership (not just coordination role)

• Hands-on experience with HRMS, payroll inputs, and recruitment tools

Desired Profile

• Execution-focused, not advisory

• Strong business understanding with HR mindset

• High accountability and ownership

• Comfortable working in fast-scaling NBFC environments

• Excellent stakeholder and vendor management skills