Mindtel is looking for an experienced Program Manager-TAG to lead one of our largest workforce programs for a global client. This role is responsible for the end-to-end planning, execution, hiring, onboarding, and operational management of thousands of freelancers working on AI and Data projects.
The ideal candidate should have experience managing high-volume hiring (1,000–5,000+ resources), recruitment operations, onboarding, workforce planning, stakeholder management, and delivery operations. This is a highly execution-focused leadership role requiring speed, ownership, and operational excellence.
Key Responsibilities
- Own the end-to-end delivery of large-scale freelancer hiring programs.
- Plan and execute hiring campaigns to onboard 3,000–5,000+ freelancers within defined timelines.
- Develop sourcing strategies across job portals, social media, referral programs, campuses, and partner networks.
- Lead recruitment teams to ensure hiring targets and SLAs are consistently achieved.
- Oversee the complete onboarding process, including documentation, compliance, contracts, account activation, and training coordination.
- Build scalable hiring and onboarding processes to support rapid growth.
- Coordinate with clients, internal recruitment teams, HR, finance, compliance, and operations to ensure seamless execution.
- Monitor daily hiring numbers, onboarding funnel, productivity, quality, and attrition.
- Prepare MIS, dashboards, hiring forecasts, and executive reports.
- Identify bottlenecks and implement process improvements to increase speed and efficiency.
- Handle client governance meetings, escalations, and delivery reviews.
- Build, mentor, and manage recruitment coordinators, operations teams, and project support staff.
Desired Experience
- 6–10 years of experience in Program Management, Recruitment Operations, Talent Acquisition, Workforce Management, RPO, Staffing, or BPO Operations.
- Proven experience leading high-volume hiring programs (1,000+ hires).
- Experience managing freelancer, gig workforce, contractual staffing, or contingent workforce programs is highly preferred.
- Strong understanding of recruitment operations, onboarding, compliance, and workforce planning.
- Experience working with enterprise clients and managing cross-functional teams.
- Excellent stakeholder management and communication skills.
Preferred Industries
- IT Staffing
- Recruitment Process Outsourcing (RPO)
- BPO/KPO
- Managed Services (MSP)
- Gig Economy Platforms
- Workforce Solutions
- AI/Data Annotation Operations
- Large-scale Operations
Key Skills
- High Volume Hiring
- Bulk Hiring
- Recruitment Operations
- Program Management
- Workforce Planning
- Freelancer/Gig Workforce Management
- Talent Acquisition
- Stakeholder Management
- Team Leadership
- Client Management
- Process Improvement
- MIS & Reporting
- Excel & Data Analysis
- Onboarding & Compliance
- Vendor Management
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