Human Resources Operations Specialist

Role Name: HR Operations and Generalist

Hire Type: Full time

Mode of Work: Work from Office (Hyderabad).

About Us:

Opensity Solutions is the largest tech-enabled managed services organization serving leading law firms, financial institutions, professional services firms, and corporations. We provide integrated operational platforms, automation, and advisory services that enable clients to modernize operating models, reduce costs, and accelerate growth.

Our capabilities span IT and technology solutions, document processing and administrative support, marketing and communications, billing and AP/AR services, records and information governance, workflow automation, consulting, and hospitality and facilities services. As we continue to scale, data is central to how we drive operational excellence, insight, and client value.

Role Overview:

We are seeking an experienced HR professional to lead HR Operations and Generalist functions for a dynamic IT organization. This role will closely partner with US-based stakeholders, ensuring seamless HR operations, strong employee experience, and alignment with global business objectives.

Key Requirements:

• 8+ years of experience in HR Operations and Generalist roles within IT/Tech organizations

• Strong experience working with US stakeholders / global teams

• Proven ability to manage HR operations in a fast-paced environment

• Excellent communication, stakeholder management, and problem-solving skills

• Experience with HRMS/HRIS tools and data-driven decision-making

• Flexibility to work in overlapping US time zones when required.

Key Responsibilities:

1. HR Operations & Process Excellence

• Manage end-to-end HR operations including onboarding, offboarding, employee lifecycle management, and HRIS

• Ensure data accuracy, reporting, and process efficiency across HR systems

• Drive automation and continuous improvement in HR processes

2. HR Business Partnering (US Stakeholders)

• Collaborate closely with US-based leadership and stakeholders to support business goals

• Act as a strategic HR partner for workforce planning, organizational changes, and team effectiveness

• Manage cross-geography communication and ensure alignment across teams

3. Employee Experience & Engagement

• Drive employee engagement initiatives and retention strategies

• Act as the primary point of contact for employee concerns and HR queries

• Foster a high-performance and positive work culture

4. Performance Management & Talent Development

• Lead performance management cycles, goal setting, and review processes

• Partner with leadership on succession planning and talent development initiatives

• Identify training needs and support L&D programs 5. Employee Relations

• Handle employee relations matters including conflict resolution and disciplinary actions

• Provide guidance to managers on people-related matters

6. HR Reporting & Analytics

• Prepare and present HR dashboards, metrics, and insights to leadership

• Use data to drive decision-making and improve HR effectiveness

7. Team Leadership (if applicable)

• Lead and mentor HR team members

• Ensure high standards of delivery and stakeholder satisfaction.

Preferred Qualifications:

• MBA / PGDM in HR or related field

• Experience in global or mid-to-large scale IT organizations.