Human Resources Manager - Mid-scale Luxury Hotel

Company Description

Patria Hospitalities Private Limited is a pan-India hospitality management and development firm focused on a high-yield, disruptive asset class in premium hybrid hospitality.

The flagship Quality Inn Patria Suites in Rajkot has demonstrated sustained performance and resilience since 2017. Patria is now scaling this model across major economic hubs and leisure destinations worldwide, offering investors capital appreciation and members an elite, membership-driven lifestyle experience.

Role Description

The Human Resources Manager for the mid-scale luxury hotel will oversee all HR operations, including
- recruitment
- onboarding
- performance management
- employee relations for hotel staff.

This full-time, on-site role based in Rajkot involves developing and implementing HR policies that support service excellence, compliance with labor laws, and a positive workplace culture.

Day-to-day responsibilities include
- coordinating staffing plans
- managing payroll and benefits in collaboration with finance - conducting training and development initiatives
- addressing employee concerns in a fair and transparent manner.

The manager will work closely with hotel leadership to align HR strategies with operational goals, support talent retention, and ensure HR processes are consistently documented and optimized. The role also includes maintaining accurate HR records, preparing HR reports, and participating in audits and compliance reviews.

Pre-requisites

• Knack of leading with Empathy.
• Problem Solving
• Minimum 07 Years of experience in hotels / hospitality.
Stron
• g experience in core HR functions, including recruitment, onboarding, performance management, and employee relations.Skill
• s in policy development, HR documentation, and compliance with local labor laws and regulations.Profi
• ciency in HR information systems (HRIS), payroll coordination, and basic data reporting and analysis.Abili
• ty to design and deliver training programs, support career development, and foster an inclusive workplace culture.Excel
• lent communication, conflict resolution, and interpersonal skills for working with diverse hotel teams.Relev
• ant experience in hospitality or service-led industries, preferably in hotel HR management or multi-property operations.Bache
• lor's degree in Human Resources, Business Administration, or a related field; professional HR certifications are an advantage.Stron
• g organizational skills, attention to detail, integrity, and the ability to work effectively in a fast-paced, guest-focused environment.