Human Resources Manager

HR Manager – US Operations & HR Administration Location: Hyderabad

Employment Type: Full-time

Work Schedule: Flexible shift covering Indian and US business hours

Job Summary

JRD Systems is seeking an experienced and versatile HR professional to manage end-to-end HR operations, with a strong focus on US employee and consultant onboarding, HR administration, employee lifecycle management, and overall HR functions. The ideal candidate should have hands-on experience supporting US-based employees and consultants, preferably within the IT services, technology consulting, or staffing industry.

This role requires a proactive, organized, and multitasking individual who can manage both strategic and operational HR responsibilities, coordinate with teams across India and the US, and adapt to overlapping work schedules and occasional extended hours.

Key Responsibilities

1. US HR Operations & Onboarding

· Manage end-to-end onboarding and offboarding of US-based employees and consultants.

· Prepare offer letters, employment agreements, onboarding documents, personnel files, and separation documentation.

· Coordinate background checks, employment verification, work authorization documentation, and other pre-employment requirements.

· Track employee start dates, client assignments, contract renewals, and employment documentation.

· Support US benefits enrollment, payroll coordination, timesheets, and employee inquiries.

2. HR Management & Employee Relations

· Develop and implement HR policies, processes, and initiatives aligned with business objectives.

· Address employee concerns, grievances, disciplinary matters, and workplace issues.

· Promote employee engagement, retention, and a positive work environment.

· Manage performance appraisal processes, training and development initiatives, and employee communications.

· Maintain employee records, policy acknowledgments, and compliance trackers.

3. Recruitment & Talent Management

· Coordinate with the recruitment team and oversee recruitment activities when required.

· Support workforce planning, talent acquisition, employee development, and resource allocation.

· Coordinate with hiring managers and business leaders to meet staffing requirements.

4. HR Compliance, Reporting & Administration

· Ensure HR documentation and processes follow applicable company policies and relevant employment requirements.

· Maintain accurate HR records, HRMS data, benefits information, timesheets, and employee trackers.

· Prepare HR reports, dashboards, and metrics to support management decisions.

· Support payroll and benefits administration, compensation records, and employee data management.

· Maintain confidentiality while handling sensitive employee and business information.

5. Coordination & Multitasking

· Work closely with leadership, recruitment, operations, payroll, finance, and client-facing teams in India and the US.

· Manage multiple HR priorities simultaneously and ensure timely follow-ups and issue resolution.

· Provide administrative and operational support across HR functions as business needs evolve.

· Maintain availability during overlapping Indian and US working hours and occasionally extend working hours for urgent business requirements.

Required Qualifications & Skills

· Bachelor's degree in Human Resources, Business Administration, or a related field.

· 10+ years of experience in HR operations, HR administration, or HR management.

· Mandatory hands-on experience with US employee and consultant onboarding and US HR operations.

· Experience in IT services, technology consulting, software, or IT staffing organizations preferred.

· Knowledge of US employment documentation, background checks, benefits coordination, timesheets, payroll coordination, and work authorization documentation.

· Experience handling employee relations, performance management, HR policies, and recruitment coordination.

· Good understanding of HR best practices, employment compliance, and applicable labor laws.

· Strong communication, interpersonal, problem-solving, and conflict-resolution skills.

· Proficiency in MS Office, especially Excel, Word, Outlook, and Teams; HRMS/HRIS experience is an advantage.

· Excellent organization, time management, follow-up, and multitasking abilities.

· High standards of confidentiality, professionalism, accountability, and attention to detail.

Work Schedule Requirements

· Must be comfortable working a split or overlapping shift covering Indian working hours and US business hours.

· Must be available for regular coordination with US-based teams and employees.

· Flexibility to extend working hours occasionally for urgent onboarding, employee issues, or business requirements is essential.