Human Resources Executive – Darkstore & Quick Commerce

-Drive high-volume recruitment for darkstore staff, riders, warehouse personnel, and shift managers

-Partner with Ops leads to ensure staffing levels meet real-time business demand

-Design and implement scalable onboarding processes and orientation programs

-Work closely with Operations & Logistics teams to forecast workforce needs based on delivery SLAs, peak hours, and business expansion

-Coordinate shift scheduling and optimize workforce utilization at darkstores

-Build a positive work culture across darkstores and field teams

-Serve as the first point of contact for HR issues: grievances, conflict resolution, attendance issues

-Launch engagement initiatives for blue-collar and field staff (e.g., rewards, performance incentives, safety programs)

-Ensure all labor laws, EHS regulations, and company policies are followed across operational units

-Maintain employee records, contracts, and compliance documentation

-Lead investigations and manage disciplinary actions when required

-Work with team leads to define KPIs for field and warehouse staff

-Coordinate on-the-job training, safety drills, and SOP refreshers

-Develop succession planning strategies for shift leads and store managers