This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Human Resources Coordinator, Shared Service Centre in India.
This role sits at the heart of a global HR operations environment, supporting professionals and internal stakeholders across multiple regions. You will play a key part in ensuring smooth end-to-end HR administrative processes, from onboarding through payroll, benefits, and compliance-related documentation. Working within a shared service structure, you will handle high-volume, detail-critical tasks that directly impact employee experience and operational accuracy. The position requires strong coordination across HR, payroll, legal, and vendor teams in a fast-paced international setting. You will contribute to maintaining data integrity, process efficiency, and SLA-driven service delivery. This is an excellent opportunity for someone who thrives in structured operations while working in a global, multicultural environment.
Accountabilities
In this role, you will be responsible for ensuring accurate and efficient execution of HR shared services processes across the employee lifecycle, with a strong focus on operational excellence and service delivery:
- Support onboarding-related HR administration activities, including post-contract processes such as payroll setup, benefits enrolment, and system updates within HR platforms
- Maintain and update employee and professional records, ensuring data accuracy across internal systems and HR databases
- Coordinate benefits enrolment activities and liaise with external vendors to ensure proper documentation and timely execution
- Provide accurate payroll inputs such as timesheets, expenses, and supporting data in collaboration with payroll teams and external providers
- Manage timesheet administration processes, resolving queries and ensuring timely submissions from employees and stakeholders
- Support visa and compliance-related administrative processes, ensuring documentation is complete, verified, and up to date
- Communicate effectively with employees, professionals, and internal stakeholders to resolve HR-related queries and ensure clarity in processes
- Perform data audits and checks to ensure accuracy, compliance, and alignment with SLAs and SOPs
- Contribute to continuous improvement initiatives by identifying opportunities to enhance HR operational processes
Requirements
The ideal candidate will bring experience in HR shared services or operations within a global or multi-regional environment, along with strong attention to detail and service orientation:
- 2-5 years of experience in HR shared services, HR operations, or a similar administrative HR function
- Strong proficiency in English, with excellent written and verbal communication skills
- Solid working knowledge of MS Office tools and HR systems/platforms
- Strong attention to detail with the ability to manage high-volume transactional processes accurately
- Ability to troubleshoot routine HR process issues using established documentation and SOPs
- Experience interacting with internal and external stakeholders in a professional, service-oriented manner
- Strong time management and organizational skills, with the ability to prioritize tasks and meet strict SLAs
- Ability to work effectively in international teams across different time zones and cultural environments
- Proactive mindset with the ability to suggest minor process improvements
- Flexibility and adaptability in a fast-paced shared services environment
Benefits
- Competitive compensation aligned with experience and market benchmarks
- Performance-based bonus or variable compensation eligibility (role dependent)
- Comprehensive health coverage including medical insurance
- Additional insurance benefits such as dental and vision coverage (where applicable)
- Flexible working arrangements in a remote-first or hybrid structure
- Generous paid time off and holiday benefits
- Parental leave and family support policies
- Access to global, multicultural work environments and career development opportunities
- Exposure to international HR operations and large-scale global processes
- Continuous learning and upskilling opportunities
How Jobgether Works
We use an
AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Why Apply Through Jobgether
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
