Human Resources and Operations

Role Overview

We're looking for a proactive, execution-focused HR & Business Operations Executive to manage day-to-day HR operations and recruitment (60%) while supporting core business operations (40%). The role suits someone comfortable running HR processes independently while coordinating across teams, tracking deliverables, and owning tasks to closure.

A. HR Operations & Recruitment (60%)

Employee Lifecycle & Documentation

• Manage onboarding, documentation, induction, confirmation, transfers, and exit formalities
• Maintain accurate employee records, background verification, and HRMS setup
• Coordinate exit processes including clearance, exit interviews, and relieving documentation

Attendance, Leave & Payroll

• Monitor attendance, leave records, and regularizations in HRMS
• Prepare and validate payroll inputs (deductions, LOP, new joiners, exits)
• Resolve routine payroll queries and maintain confidential payroll records

HRMS & MIS

• Maintain and update employee master data (salary, designation, reporting lines)
• Prepare HR MIS on headcount, attendance, hiring, and attrition
• Ensure accuracy and confidentiality of all employee data

Policy & Process Support

• Support drafting and implementation of HR policies, SOPs, and process documents
• Assist with statutory/labour compliance activities
• Identify and recommend HR process improvements

Recruitment & Talent Acquisition

• Manage end-to-end recruitment: sourcing (Naukri, LinkedIn, Internshala, referrals), screening, and shortlisting
• Conduct HR screening calls; coordinate interviews and feedback
• Maintain recruitment tracker; coordinate offers, documentation, and follow-up through joining

Recruitment MIS

• Track hiring metrics (CVs, screenings, interviews, offers, joins) and turnaround time
• Maintain pipelines for recurring/critical roles; evaluate sourcing channel effectiveness

B. Core Business Operations (40%)

Operational Coordination

• Coordinate cross-team execution of deliverables and business requirements
• Track tasks, dependencies, and pending actions; escalate delays as needed
• Maintain structured trackers for operational activities

MIS & Data Management

• Prepare operational MIS/reports; consolidate and validate data across teams
• Maintain dashboards and trackers; analyze data for gaps and trends

Process & Workflow Management

• Monitor workflows for adherence to timelines; identify bottlenecks
• Support SOP/checklist documentation and process standardization

Cross-Functional Coordination

• Liaise with Sales, Product, Tech, Finance, and HR on operational needs
• Coordinate meetings, action items, and stakeholder follow-ups

Business/Product Operations Support

• Support operational activities across Earnest's product lines and initiatives
• Track data, documentation, and follow-ups for ongoing business projects

Management Support

• Prepare action trackers from meetings; track decisions and deadlines
• Provide proactive updates on pending/completed items; flag risks early

Eligibility & Qualifications

• Bachelor's degree in Business Administration, HR, Operations, or related field
• 1–2 years experience in business operations, HR operations, or recruitment
• Strong Excel/Google Sheets skills; familiarity with HRMS (Zoho People, Keka, greytHR, etc.)
• Strong communication, coordination, and follow-up skills

Good to Have

• Experience in tech/SaaS/fintech/analytics environments
• Exposure to payroll processing, statutory compliance, and KRA/KPI processes
• Experience drafting SOPs and process documentation

Key KPIs

• Timely, accurate employee lifecycle, attendance, and payroll processing
• Recruitment turnaround time and offer-to-joining conversion
• Accuracy and timeliness of HR and operational MIS
• Effective cross-functional coordination and closure of action items
• Process adherence and improvement initiatives