Job Title - HR Manager - Analytics and Projects
Location - Bengaluru - Silk Board
Reporting To- CHRO
Mode - 5 Days WFO
Role Summary
The HR Manager - Analytics and Projects will serve as a strategic and operational partner to the Group CHRO at Quess Corp. This role will drive enterprise-wide HR strategy execution, enable governance across people processes at scale, and support transformation initiatives across Quess Corp's diversified businesses.
Given Quess Corp's people-intensive model, the role is critical in translating people strategy into measurable business outcomes through data-led decision-making, while ensuring consistency, compliance, and agility across geographies and business verticals.
Key Responsibilities
HR Strategy & Execution
- Partner with the Group CHRO to define and execute the enterprise HR strategy aligned with business priorities.
- Translate HR strategic goals (talent, capability building, DEI, productivity, cost optimization) into executable plans with clear ownership and timelines.
- Track progress of HR initiatives across business units and ensure delivery against defined outcomes using clearly defined KPIs and people metrics.
HR Governance & Operating Rhythm
- Drive governance frameworks across core HR functions including talent acquisition, workforce management, learning & development, performance management, and employee relations.
- Establish and manage HR operating rhythms (monthly reviews, quarterly talent discussions, annual planning cycles) supported by standardized dashboards and MIS.
- Ensure alignment and consistency of HR policies, processes, and metrics across businesses with a single source of truth for workforce data.
Workforce Analytics & Performance Management
- Build and manage HR dashboards and MIS covering headcount, attrition, productivity, compliance, engagement, and workforce cost metrics.
- Provide data-driven insights to the CHRO and leadership teams for informed decision-making, linking people metrics to business outcomes.
- Identify trends, risks, and opportunities within workforce data and recommend corrective actions.
- Enable predictive and diagnostic analysis for key people risks such as attrition, hiring velocity, workforce productivity, and manpower planning.
Cross-Functional & Business Partnering
- Work closely with HR Business Partners, COEs, and business leaders to drive adoption and execution of people initiatives and embed analytics into routine HR and business reviews.
- Lead cross-functional HR projects including large-scale hiring programs, restructuring, change management, and digital HR transformation.
- Act as a connector between corporate HR and business HR teams, ensuring data consistency and reporting discipline across units.
Executive & Stakeholder Management
- Support the CHRO in leadership meetings, board presentations, and investor discussions related to people strategy with analytically robust, board-ready people dashboards.
- Prepare high-quality presentations, briefing notes, and reports for internal and external stakeholders.
- Represent the CHRO in internal forums and reviews as required.
Change Management & Transformation
- Support enterprise-wide change initiatives related to culture, organization design, leadership development, and future-of-work programs.
- Ensure structured communication, stakeholder alignment, and execution discipline during change initiatives, supported by measurable change and adoption metrics.
Qualifications & Experience
- MBA in HR or equivalent postgraduate qualification from a reputed institution.
- 10 to 15 years of experience in HR, HR strategy, CHRO's office, consulting, or people transformation roles, with exposure to HR analytics or workforce planning.
- Experience in large, distributed, people-intensive organizations (staffing, services, facilities management, BPO, etc.) strongly preferred.
- Exposure to listed companies, governance, and compliance environments is an advantage.
Key Skills & Competencies
- Strong understanding of HR strategy, operations, and governance at scale
- Strong grounding in HR analytics, workforce metrics, and MIS
- Data-driven mindset with strong analytical and problem-solving skills
- Excellent stakeholder management and executive communication skills
- High ownership, discretion, and ability to operate in ambiguity
- Strong project management and execution discipline
- Ability to influence without authority across complex organizations
What Success Looks Like
- HR strategy is executed with rigor, speed, and measurable outcomes
- Improved consistency and governance across HR functions and businesses
- Leadership teams have clear, actionable workforce insights driven by reliable and timely HR analytics
- CHRO's bandwidth is freed up for high-impact strategic priorities
Why Join Us
- We are India's Largest Staffing Company with 480,000 + associates with SIA
- We are a listed Company with NSE & BSE
- Ranked amongst the Top 5 Staffing companies globally by headcount
- Top 37 Largest Global Staffing Firms in 2024
- We have been awarded the Great Place to work for the 6th consecutive year
