Human Resources Administrator

Job Title: HR Admin

Location: Surat

Experience: 1-2 Years

Employment Type: Full-Time

Role Overview

We are looking for a smart, presentable, organized, and proactive HR Admin professional to manage front-office operations, administrative coordination, employee support, and general office administration.

The ideal candidate should have excellent communication and interpersonal skills, a professional approach, and the ability to efficiently manage multiple administrative responsibilities while coordinating with different departments.

Key Responsibilities

Front Office & Reception Management

• Maintain a professional and presentable demeanor with proactive and courteous communication.
• Handle front desk operations and answer incoming calls professionally.
• Manage multiple phone lines, understand caller requirements, and transfer calls or take messages appropriately.
• Welcome and assist visitors professionally.
• Maintain monthly Visitor MIS records through software/computer-based systems.
• Address and resolve front-office issues and visitor/guest concerns.

Conference Room & Office Coordination

• Manage the conference room calendar and scheduling.
• Coordinate arrangements and accommodate special requests from conference room guests, such as photocopying and other requirements.
• Ensure the conference room and common areas are properly maintained.

Administrative & Documentation Support

• Handle filing, documentation, and record maintenance.
• Maintain and manage the branch library.
• Order and maintain office, pantry, kitchen, and stationery supplies.
• Coordinate with vendors for office equipment maintenance and repairs.
• Arrange outgoing courier shipments and maintain proper records.
• Provide administrative support to various departments for special projects and requirements.

Travel & Employee Support

• Manage employee travel bookings, including tickets and hotel reservations.
• Maintain detailed MIS records related to employee travel.
• Coordinate and oversee support staff activities.
• Ensure employees follow appropriate corporate attire and workplace discipline.
• Coordinate with admin/support staff to ensure lights, ACs, and other office equipment are switched off when not in use.

Office Compliance & Vendor Coordination

• Maintain lease documentation and coordinate office agreement renewals.
• Coordinate with vendors and service providers for office-related requirements.
• Ensure smooth day-to-day functioning of office administration activities.

Client & Customer Support

• Conduct welcome calls for clients.
• Provide administrative support to the Customer Care Department when required.
• Assist in maintaining a positive and professional experience for clients and visitors.

Other Responsibilities

• Handle any other ad-hoc administrative and office coordination tasks assigned by the Branch/Complex Manager.
• Support various departments as required to ensure smooth office operations.

Key Skills & Qualifications

• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Basic computer proficiency and ability to maintain MIS records.
• Professional appearance, etiquette, and workplace conduct.
• Good coordination and follow-up skills.
• Ability to manage multiple responsibilities efficiently.
• Proactive, responsible, and detail-oriented approach.
• Ability to work effectively under administrative pressure.

Preferred Candidate Profile

The ideal candidate should be presentable, well-organized, proactive, and confident in communication, with the ability to independently manage front-office and administrative responsibilities while coordinating effectively with employees, visitors, vendors, and different departments.