Human Resource Operations Advisor

• Handle and resolve employee and manager queries within defined SLA.
• Maintain accurate and updated HR data in systems like SAP, SuccessFactors, etc.
• Support Employee Life Cycle processes such as onboarding, benefits processing, transfers, rewards, and offboarding.
• Own and close data administration requests, including follow-ups for missing information and approvals.
• Adhere to Desktop Procedures / Knowledge Base for all transactions.
• Ensure strict compliance with Maker-Checker process and conduct regular data quality checks.
• Work with high data sensitivity, maintaining data privacy and confidentiality at all times.

Required Qualifications

• Minimum 2+ years of experience in HR Services / HR Operations.
• Hands-on experience with HR systems: SuccessFactors, SAP, Workday (any).
• Graduation is mandatory; Post-Graduation preferred.
• Excellent verbal and written communication in English.
• Exposure to CRM tools (ServiceNow, Microsoft CRM, Siebel, etc.).
• Strong attention to detail and ability to follow defined guidelines.
• Ability to work in European shift timings.
• Team player with the ability to meet service-level commitments.