We are looking for an experienced H&M Claims Specialist for a global shipping client. This role will be responsible for managing a broad range of marine claims and insurance matters across the fleet, including casualty response, incident investigations, claims recovery, and stakeholder management.
The ideal candidate should possess at least 8 years of relevant experience in marine claims, insurance, or risk management gained with shipowners, ship managers, marine insurers, P&I Clubs, or related maritime organisations. Exposure to handling major casualties, Hull & Machinery (H&M) claims, and other complex marine incidents will be highly advantageous.
Responsibilities:
- Act as the primary point of contact for marine insurance and claims matters across the fleet, providing practical advice and support to internal stakeholders.
- Manage a wide spectrum of marine claims, including Hull & Machinery (H&M), Protection & Indemnity (P&I), crew, cargo, and other operational incidents.
- Coordinate the handling of major casualties and complex incidents, including collisions, fires, groundings, salvage operations, and General Average cases, ensuring timely and effective resolution.
- Conduct investigations into incidents and claims, establish liability and causation, and work closely with insurers, surveyors, lawyers, and external parties to protect the company's interests.
- Lead claims recovery efforts against responsible third parties and insurers, negotiating settlements and pursuing recoveries on commercially favourable terms.
- Support the management and administration of the company's marine insurance programme, ensuring adequate coverage and compliance with policy requirements.
- Monitor claims trends, maintain accurate records, prepare management reports, and provide recommendations to mitigate future risks and losses.
- Engage and manage external legal counsel and specialists in relation to disputes, arbitrations, mediations, litigation, and other contentious matters where required.
- Deliver claims and insurance-related guidance and training to internal stakeholders to enhance awareness and strengthen risk management practices.
- Support crisis response and incident management activities, including stakeholder communication and coordination during significant operational events.
- Undertake occasional travel as required to support investigations, claims handling, and stakeholder engagement.
Requirements
- Bachelor's degree in Maritime Law, Maritime Legal Studies, or Marine Insurance preferred.
- Minimum 6-8 years of relevant marine insurance and claims management experience with shipowners, ship managers, P&I Clubs, or their correspondents.
- Strong knowledge of maritime laws and conventions related to cargo liabilities.
- Proven ability to work independently with strong communication and supervisory skills.
- In-depth understanding of the container liner industry is advantageous.
- Proficiency in business applications and IT tools such as SAP, Excel, and Microsoft Office.
To apply, please send your CV to [Confidential Information].
We regret that only shortlisted candidates will be notified. Thank you for your understanding!
