Hub Operations Manager

Job Role

Handling Audit disbursement of Loans and docket management.

Disbursement (File management) - Ensure file is complete before disbursal.

Ensure disbursal checks and timely dispatch of files for archiving.

Managing a team of Operations Executives Operations Management - Ensure that all credit and operations processes are adhered to in a branch.

Documentation - Ensure pre post approval documentation is accurate.

Tracking, completion and updation of collected PDD documents.

Vendor Management.

Ensure indent follow of standard operating procedures for all operational functions.

Timely resolve File hold /Recon / Re-payment issues.

Key Responsibilities

Responsible for smooth flow of process relating to business.

Set up audit framework.

Carry out audits and get closure on items Staffing and grooming, team building, motivation, satisfaction and Cost analysis.

Basic Analytics and MIS reporting.