Job description:
People Success Partner (HRBP) Associate Director (AD):
- We seek a strategic, results-oriented HR leader to join Zinnovs vibrant operations as an Associate Director, People Success Partner.
- This influential role oversees the full spectrum of HR strategy and execution for our 1000+ strong business process operations center.
- The successful candidate will independently drive impactful people initiatives that accelerate talent development, foster an outstanding culture, and position the center for continuous growth and operational excellence.
Responsibilities:
Strategic HR Leadership:
- Lead the integration of HR strategies with business operations to optimize talent management, enhance operational efficiency, and proactively scale for growth.
- Serve as a trusted advisor to senior leaders, aligning talent strategy with business objectives.
People Experience and Culture:
- Continuously monitor employee sentiment using innovative methods (pulse surveys, HealthCheck, exit interviews), proactively addressing areas of improvement.
- Design and implement powerful employee engagement initiatives that reinforce a collaborative and high-performance culture.
- Provide strategic counsel to leadership on engagement best practices, recognition frameworks, and culture reinforcement activities.
Talent Optimization & Analytics:
- Leverage advanced HR analytics to inform workforce planning and talent management decisions, driving strategic outcomes such as reduced attrition, improved employee productivity, and increased employee satisfaction.
- Develop and communicate insightful HR metrics dashboards that inform executive decisions and enhance operational performance.
Performance Excellence & Learning Development:
- Partner closely with leadership to implement high-impact performance management systems, fostering a culture of continuous feedback and professional growth.
- Champion comprehensive talent assessments and targeted learning interventions to address skill gaps and elevate performance across the center.
Compensation & Benefits Strategy:
- Support strategic compensation reviews, utilizing external benchmarks and internal analytics to ensure competitive pay structures that attract and retain top talent.
- Lead initiatives that link rewards clearly to performance and organizational impact.
Employee Relations & Compliance:
- Expertly handle complex employee relations issues with discretion and effectiveness, safeguarding the culture and integrity of the organization.
- Maintain a deep understanding of HR compliance requirements, proactively ensuring organizational adherence and risk management.
Candidate Profile:
Strategic Influence:
- Demonstrated success influencing senior stakeholders and driving strategic HR initiatives in large, complex organizations.
Operational Excellence:
- Proven track record managing HR in dynamic, high-volume service delivery centers, balancing strategic initiatives with operational demands.
Analytical Excellence:
- Exceptional ability to translate complex HR data into actionable insights for decision-making.
Culture Catalyst:
- Passionate advocate for employee engagement and culture, experienced in implementing creative programs that reinforce organizational values and high performance.
Change Leadership:
- Experienced change management professional adept at guiding organizations through transformation, growth, and evolving business environments.
