Key Responsibilities
- Act as Systems Administrator for HR technology, including HRMS, Time Tracking, Payroll, Projects, Benefits, ATS, LMS, Talent Management, and HR Portal technologies (telephony, case management, knowledge management).
- Partner with stakeholders (HR, Payroll, Finance, Audit, Benefits, Legal, associates, vendors) to determine strategic needs, define functional/technical specifications, troubleshoot issues, and implement initiatives.
- Utilize complex reporting tools to develop, document, and monitor cross-process data integration points; resolve misalignments across process areas.
- Support teams in identifying, analyzing, and planning the implementation of optimized designs, cleansing legacy data, and prioritizing integrated data conversion.
- Develop and manage business process designs and ensure accuracy of associate information (company data, location data, position data, custom fields, parent/child relationships, etc.).
- Serve as key liaison with HR, Accounting/Finance, and Internal/External Auditors for SOX compliance issues and for new setup (company, locations, departments, etc.).
- Develop and manage audit processes for associate information to ensure integrity, consistency, and reliability across the organization.
- Recommend process improvements related to data utilization and maintenance.
- Perform testing responsibilities, including reviewing specifications, creating test scenarios, and overseeing system testing.
- Manage deployment and testing of system patches and new releases.
- Provide system updates and enhancement recommendations to stakeholders.
- Create, maintain, and deliver associate training materials.
- Develop, implement, and maintain associate master data standards, ensuring legal compliance and alignment with company policy.
- Serve as Tier 2 Specialist to resolve complex technical issues raised by associates and managers.
- Maintain strong working relationships with business owners as a process advocate.
- Track issues, manage the resolution process, and provide recommendations to mitigate risk.
- Create and deliver status reports for related project activities to key stakeholders.
- Perform additional related duties as assigned.
Experience & Educational Requirements
- Bachelor's Degree in Business Administration, Accountancy, Sales, Marketing, Computer Sciences, or related fields (or equivalent combination of education and experience).
- Minimum 6+ years of progressively responsible experience; prior HRIS experience required.
Minimum Skills, Knowledge & Abilities
- Strong working knowledge of HRIS systems (Timekeeping, HRMS, Talent Management), complex reporting tools, and Microsoft Office Suite (Word, Excel, Access, SharePoint, PowerPoint).
- Workday Ecosystem experience required.
- High-level understanding of business functions, end-to-end processes, strategic imperatives, and project management.
- Strong business case mentality and consultative skills; ability to facilitate group consensus.
- Ability to create trust and confidence quickly.
- Independent judgment and creative problem-solving skills in complex environments using leading-edge technology.
- Strong verbal and written communication skills with technical and non-technical audiences; solid teamwork and interpersonal skills.
- Ability to present and discuss strategies/technical information persuasively and clearly.
- Strong business planning, analytical, and conceptual skills to evaluate problems and recommend solutions.
- Well-developed organizational and time management skills with strong attention to detail.
- Ability to develop and deliver training methodologies and materials.
- XML and XSLT knowledge preferred (not required).
- Prior Kronos and/or SharePoint experience is a plus.
