Job Description
The role will be responsible for building and scaling a decision-oriented talent analytics capability that enables business and HR leaders to make better workforce decisions. The role requires going beyond dashboards and reporting to focus on insights, storytelling, and action across the talent lifecycle across key areas of hiring, skills, performance, engagement, retention, and leadership readiness, amongst others. The role will conceptualize and implement a structured, first-principles approach for People Analytics within the organization. The role will enable data-driven decision-making around critical talent priorities of HR and Business leadership, and institutionalize data and insight mechanisms to enable future readiness of the organization. This role will act as a strategic partner to HR leadership, People Partners, Talent Acquisition, Learning, and business stakeholders.
Responsibilities
- Enable a people analytics roadmap, moving from descriptive reporting to diagnostic, predictive, and eventually prescriptive analytics.
- Establish a single source of truth for people metrics by merging data layers and creating a unified HR data model.
- Identify and prioritize high-impact analytics use-cases, leverage existing data pools to identify gaps, and build the right mechanisms enabling effective decision making.
- Translate ambiguous business questions into clear analytical hypotheses and insight pathways.
- Integrate data from multiple HR systems to create a single view of talent insights.
- Create executive-ready insights presentations for CHRO, CXO, and business unit leaders, translating complex data into clear narratives and actionable recommendations.
- Collaborate with the Technology team on system design decisions that impact data availability and quality downstream.
- Leverage statistical techniques, predictive models, and AI/ML approaches to surface trends, risks, and opportunities proactively.
Qualifications
- 5-10 years of progressive experience, with 3-5 years in HR/talent analytics, HR operations, or HR business partnering.
- Demonstrable experience in the IT services industry, with a deep understanding of its talent dynamics.
- Proficiency in BI/visualization tools (e.g., Power BI, Tableau) and advanced Excel skills.
- Working knowledge of scripting/statistical tools for data manipulation and analysis.
- Experience with HRIS platforms (e.g., SAP SuccessFactors, Workday) and HR tech ecosystems.
- Ability to break down complex problems, translate analysis, and simplify data for non-technical stakeholders.
- Exceptional storytelling and communication skills, with a talent for clear, concise narratives.
- Independent work ethic, with the ability to influence and operate effectively in ambiguous situations.
- High standards for data accuracy, integrity, and confidentiality.
- A passion for driving data-driven decision-making and a commitment to future-proofing the organization.
About Us
At Zensar, we're
experience-led everything. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose:
Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is
ONE with Client - a set of four core values that reflect who we are and how we work:
One Zensar, Nurturing, Empowering, and Client Focus.
Part of the $4.8 billion RPG Group, we're a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself.
We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.
