About Citco
JOB DESCRIPTION
Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1.8 trillion in assets under administration (AuA), we deliver end-to-end solutions and exceptional service to meet our clients needs.
For more information about Citco, please visit www.citco.com
About The Team & Business Line
We're a family-owned business, not a faceless corporation. This personal approach informs every aspect of our customer service, where we develop long-lasting relationships with our clients. But we don't stop there: we also build these same bonds among our own teams, too. Here, we've created a community where colleagues support one another and different departments help others succeed. And here, we've cultivated a culture where employees care about our company values and live them in their work. At Citco, this people-centric philosophy is the core of who we are—and it shines through in everything we do, every day.
Responsibilities
About the Role:
As an HR Specialist, you will be part of a team passionate about human capital operational excellence. This role actively supports the HR People Operations function by executing and administering the end-to-end Global Mobility process across all Citco locations. You will work in partnership with multiple stakeholders within and outside of HR to support seamless mobility operations and help the business achieve its goals.
The Role
- You will execute and administer the Global Mobility process, ensuring quality and timely service delivery
- You will ensure accuracy in operational delivery and provide day-to-day advisory support to stakeholders including the Business
- You will coordinate with external immigration vendors, immigration authorities and government agencies/bodies across Citco locations for assistance and guidance on immigration matters
- You will maintain employee records and documents in electronic format and conduct regular audits of personal files to ensure completeness and accuracy
- You will map and document current processes, identify process gaps and escalate recommendations for process improvements to the HR Manager
- You will support the implementation of enhancements and simplifications to existing processes and procedures based on process reviews and stakeholder feedback
- You will prepare and provide reports, data and information to the management team and other stakeholders on a regular basis
- You will support additional tasks as required to provide a seamless relocation experience to candidates and employees
- You will support process improvement initiatives and contribute ideas aligned with design thinking principles
- You will adhere to and help maintain processes and procedures that ensure operational compliance with local regulations and regulatory requirements
- You will support internal and external audits by providing relevant documentation and process information
- You will be responsible for validation on the invoices raised by external immigration partners
Qualifications
About You:
- You have a passion for your work and are ready to go the extra mile to deliver impactful results
- You have the ability to work with a sense of urgency within a fast-paced and demanding work environment
- You are a lateral thinker, highly organized with a high degree of attention to detail
- You are computer literate – Microsoft Office, especially Excel and PowerPoint
- You have a track record of delivering results that improve the employee experience and demonstrate effective stakeholder management
- You have strong interpersonal, time management and communication skills, with the ability to engage effectively with a variety of stakeholders
- You have the ability to work collaboratively with key stakeholders to contribute to innovative solutions
- Experience in an advisory or Global Mobility or HR generalist role will be an added advantage
