Skill required: Payroll - Workday Payroll Accounting
Designation: HR Service Delivery Specialist
Qualifications:Any Graduation
Years of Experience:7 to 11 years
Language - Ability:English(International) - Proficient
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do The Payroll Specialist will be responsible for business management which includes key metrics, performance and operational plans. Plan, implement, and manage business/projects, People, Staffing, participate in organization initiatives. Will manage overall operations for the Country with specialist support of Payroll services for the client.
- Should have minimum 6-8 years of in-depth experience/knowledge in Payroll for any country i.e. US, UK, Europe, India, etc.
- Should have min 5 years of experience in Managing Team and Client key stakeholders.
- Should have Payroll legislative understanding and knowledge e,g, US W4/W2 Forms, UK P60/P45/P11D, Final Paycheck Law in USA, State reciprocal agreements in USA, etc.
- Should have good understanding on Payroll Controls/Checks to make sure Payroll is 100% accurate i.e. Reconciliation of Last month vs current month payroll results and variances if any with reason, Zero or Negative Net Pay Report and reasons for the same, Duplicate payment report, Input vs output checks, etc.
- Having knowledge of ERP applications like SAP, Workday, PeopleSoft, would be added advantage.
- Monitor/measure performance through metrics, audits and other processes to ensure that organizational initiatives are in place and goals are achieved.
- Manage and improve people performance and align them with organizational goals and objectives.
- Provide business Development support to the Service Delivery Manager and the client services team through active participation in client visits and other initiatives.
- Participate actively in organization wide initiatives.
- Make decisions about the day-to-day operation of the team, including monitoring of workload, systems, staffing, and scheduling including adjusting work hours as necessary to meet deadlines e.g. overtime or working during holidays/week ends. What are we looking for
- Should have minimum 6-8 years of in-depth experience/knowledge in Payroll for any country i.e. US, UK, Europe, India, etc.
- Should have min 5 years of experience in Managing Team and Client stakeholders.
- Should have Payroll legislative understanding and knowledge e,g, US W4/W2 Forms, UK P60/P45/P11D, Final Paycheck Law in USA, State reciprocal agreements in USA, etc.
- Should have good understanding on Payroll Controls/Checks to make sure Payroll is 100% accurate i.e. Reconciliation of Last month vs current month payroll results and variances if any with reason, Zero or Negative Net Pay Report and reasons for the same, Duplicate payment report, Input vs output checks, etc.
- Having knowledge of ERP applications like SAP, Workday, PeopleSoft, would be added advantage.
- Payroll certification would be a plus
- Strong MS Office and Excel skills
- Proficient with Operational Excellence Practices
- Good organizational & prioritisation skills.
- Analytical and problem solving skills.
- Multi-cultural awareness.
- Passion for customer service.
- Team player.
- Results & detail-oriented
- Focus on high data accuracy.
- Quality driven in communications and all system transactions.
- Ability to deal with customer complaints in a professional and friendly manner and escalate where appropriate
- Good written and verbal skills. Strong English language communication skills
- Excellent Customer Service skills
- MS Office
- Data base management Roles and Responsibilities:
- In this role you are required to do analysis and solving of moderately complex problems
- May create new solutions, leveraging and, where needed, adapting existing methods and procedures
- The person would require understanding of the strategic direction set by senior management as it relates to team goals
- Primary upward interaction is with direct supervisor
- May interact with peers and/or management levels at a client and/or within Accenture
- Guidance would be provided when determining methods and procedures on new assignments
- Decisions made by you will often impact the team in which they reside
- Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture
- Please note that this role may require you to work in rotational shifts
