Skill required: Payroll - Workday Payroll Accounting
Designation: HR Service Delivery Senior Analyst
Qualifications:Any Graduation
Years of Experience:5 to 8 years
Language - Ability:English(International) - Proficient
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do
- X
- Should be good in Verbal and Written communication
- Should be good in Excel skills i.e. should be aware of Vlookup, Pivot table, etc.
- Payroll certification would be a plus
- Must have clear understanding of the existing metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent. Detailed understanding of Process metrics e.g. SLA, OLA, KPI. Liaise with Service Management Team on reporting performance measures to the Client.
- Escalate issues and seek advice when faced with complex issues/problems.
- Ensure that Business Continuity and Disaster Recovery Plans are up to date and tested periodically. Liaise with BCM Team and Local IT on Testing.
- Creates a logical plan, realistic estimates and schedule for an activity or project segment.
- Escalate issues and seek advice when faced with complex issues/problems.
- Ensure that Business Continuity and Disaster Recovery Plans are up to date and tested periodically. Liaise with BCM Team and Local IT on Testing.
- Creates a logical plan, realistic estimates and schedule for an activity or project segment.
- Ensures progress, issues and agreements are properly documented and acted upon.
- Assist Team with performing Root Cause Analysis on issues faced and suggest appropriate corrective and preventive actions.
- Support in Knowledge Transfer of any process/client and acquires in depth knowledge of process, as required.
- Participates in various Internal or Client initiatives related to Process.
- Ensure the process dashboards and visual management displays are reviewed on an ongoing basis and up-to-date.
- Actively participate in all process related business meeting in-person or virtually through conference calls.
- Liaise with Accenture Local IT to escalate Technology issues being faced by the Team.
- Participate in and/or support during Client visits.
- Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls
- Work collaboratively with all internal & Third party stakeholders to achieve Business goals. What are we looking for
- Minimum 5-7 year of in-depth experience/knowledge in Payroll for any country i.e. US, UK, Europe, India, etc.
- Should have min 3 years of experience in Managing Team and Client key stakeholders.
- Should have Payroll legislative understanding and knowledge e,g, US W4/W2 Forms, UK P60/P45/P11D, Final Paycheck Law in USA, State reciprocal agreements in USA, etc.
- Should have good understanding on Payroll Controls/Checks to make sure Payroll is 100% accurate i.e. Reconciliation of Last month vs current month payroll results and variances if any with reason, Zero or Negative Net Pay Report and reasons for the same, Duplicate payment report, Input vs output checks, etc.
- Having knowledge of ERP applications like SAP, Workday, PeopleSoft, would be added advantage.
- Payroll certification would be a plus
- Should be good in Verbal and Written communication
- Should be good in Excel skills i.e., should be aware of Vlookup, Pivot table, etc.
- Good organizational & prioritisation skills.
- Analytical and problem-solving skills.
- Multi-cultural awareness.
- Passion for customer service.
- Team player.
- Client/Stakeholder Management
- Results & detail-oriented
- Focus on high data accuracy. Roles and Responsibilities:
- In this role you are required to do analysis and solving of increasingly complex problems
- Your day to day interactions are with peers within Accenture
- You are likely to have some interaction with clients and/or Accenture management
- You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments
- Decisions that are made by you impact your own work and may impact the work of others
- In this role you would be an individual contributor and/or oversee a small work effort and/or team
- Please note that this role may require you to work in rotational shifts, Any Graduation
