Skill required: Employee Services - Employee and Labor Relations
Designation: HR Service Delivery Senior Analyst
Qualifications:BCom/Master of Business Administration/B.B.M
Years of Experience:5 to 8 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs Employee Services refer to the support and resources provided by an organization to its employees. This includes HR assistance, payroll processing, benefits administration, training programs, and wellness initiatives. The goal is to enhance employee satisfaction, productivity, and overall well-being. Manage the labor laws. This encompasses interchanges between an employer and an employee and may include discussions on salary, benefit packages and employee rights.
What are we looking for Role: CL10 (Business Analyst) Shift: Any shift (APAC / UK / NA) Non-rotational Must Have:
- Hands-on experience in HR Operations, HR Shared Services with completed knowledge of Employee Data Management
- Proficiency in Workday (EIB uploads, data validation, workflow management)
- Experience is Knowledge Transfer [KT]
- Exposure to HR Transitions, Process Migrations, Global Process Rollouts
- Strong analytical, reporting, and documentation skills
- Propose process improvement to clients on Workday or ticketing system or Process.
- Excellent stakeholder management and global HR process exposure
- Good communication skills (written and verbal) Good to Have:
- Tools: ServiceNow, PeopleSoft, Cornerstone, SAP HR, SuccessFactors
- Exposure to Quality Audits, SOP/DTP/LWI documentation, Gantt chart creation
- Project Management
- Understanding of Change Management, UAT / Testing, and Project Go-Live processes Roles and Responsibilities:
- In this role you are required to do analysis and solving of increasingly complex problems
- Your day to day interactions are with peers within Accenture
- You are likely to have some interaction with clients and/or Accenture management
- You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments
- Decisions that are made by you impact your own work and may impact the work of others
- In this role you would be an individual contributor and/or oversee a small work effort and/or team
- Please note that this role may require you to work in rotational shifts, BCom,Master of Business Administration,B.B.M
