Skill required: Employee Services - Workday Talent Management
Designation: HR Service Delivery Analyst
Qualifications:Any Graduation
Years of Experience:3 to 5 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs
- Understand the implications of actions in case handling beyond the transaction, be able to articulate and explain the rational of case specific actions/requirements.
- Undertakes Quality Assurance as per defined SOP.
- Coach and train team members to improve process quality, knowledge and customer experience.
- Understanding the functionality of tools and applications specific to Data Management. Design, develop, implement and manage business solutions within Workday s HCM Tracking Library focusing on the talent and performance management data and aspects of an organization. What are we looking for
- Shift Coverage Flexible in terms of any shift 24*7
- Attention to Detail Ability to maintain accurate records
- Initiative Ability to take a defined responsibility and work proactively to achieve the required outcome with little supervision
- Communication Skills - Ability to communicate in all media and at all levels
- Work under Pressure - Comfortable working under the pressure of regular cycles of activities and with specific deadlines
- Qualification:
- Bachelor's degree or equivalent
- Positions will be located in Bangalore Roles and Responsibilities:
- In this role you are required to do analysis and solving of lower-complexity problems
- Your day to day interaction is with peers within Accenture before updating supervisors
- In this role you may have limited exposure with clients and/or Accenture management
- You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments
- The decisions you make impact your own work and may impact the work of others
- You will be an individual contributor as a part of a team, with a focused scope of work
- Please note that this role may require you to work in rotational shifts
