HR - Performance & Learning Specialist

Key Responsibilities:

Performance Management System (PMS) Ownership:

• Drive end-to-end execution of the organizational performance management cycle

• Design, implement, and continuously improve PMS frameworks

• Manage goal-setting, KPI cascading, quarterly reviews, mid-year and annual appraisals

• Ensure performance alignment with business objectives • Track completion and adherence across departments

• Drive calibration processes to ensure rating consistency

• Identify performance gaps and recommend interventions

KPI Governance & Performance Analytics :

• Work with functional leaders to define measurable KPIs

• Monitor department-wise performance scorecards

• Analyze performance trends and generate insights

• Publish monthly and quarterly performance dashboards • Identify low-performance trends and support corrective action planning

• Ensure objective performance measurement across functions

Learning & Development Strategy :

• Assess organization-wide learning needs

• Develop annual L&D calendar

• Design role-based learning pathways

• Build competency development frameworks

• Drive technical, behavioral, and leadership development programs

• Create structured development interventions for high-potential employees

• Experience in coordinating certification programs, assessments, or compliance-related activities

• Experience in scheduling, follow-ups, and managing timelines for certification renewals and completions.

• Proficiency in maintaining reports, trackers, and dashboards related to certifications and training records.

Training Program Management :

• Plan and execute internal/external training programs

• Coordinate workshops, leadership sessions, and capability-building initiatives

• Manage training logistics, scheduling, participation, and feedback

• Track learning effectiveness and training ROI

• Ensure post-training application assessment

Capability Development & Skill Mapping

• Conduct competency gap assessments

• Map employee capabilities against business requirements

• Build development plans for critical roles

• Support succession readiness through capability tracking

Policy & Process Enhancement:

• Develop and strengthen policies related to:

• performance management

• learning governance

• development reviews

• competency progression

Educational Background

• BBA or degree in HR, Business Administration, or a related field (required)

• MBA or postgraduate qualification in HRM (preferred)

Experience

• 4 years of HR experience, preferably in performance management, L&D, or employee engagement

• Familiarity with HRMS/LMS platforms is a plus

Skills & Competencies:

• Proactive self-starter: Anticipates needs and acts without being asked

• Excellent communication skills: Strong verbal and written communication across all levels

• Adaptable: Comfortable thriving in a fast-paced, high-growth environment

• People-oriented: Strong interpersonal skills with a genuine interest in people

• Detail-oriented: Strong organizational and multitasking abilities