We are looking for an HR Ops HR Operations Manager to own and run the day-to-day HR operations engine at WizCommerce. You will be the go-to person for everything that keeps the employee lifecycle running smoothly onboarding, HRIS, documentation, compliance, payroll coordination, employee queries, audits, and policy execution. This is a high-ownership, hands-on role for someone who loves building structured, scalable processes and genuinely cares about the employee experience. You will work closely with the Finance and Talent Acquisition teams to ensure every employee touchpoint from offer letter to exit is seamless.
Employee Lifecycle And Onboarding
The candidate will have responsibilities across the following functions
:
- Lifecycle Ownership: Own end-to-end onboarding for new hires across India and other geographies, offering rollouts, documentation, BGV coordination, induction scheduling, and first-week experience.
- Documentation: Manage employee records, employment contracts, addenda, transfer letters, promotion letters, and exit documentation with zero errors.
- Lifecycle Events: Execute confirmations, role changes, internal transfers, and exits in line with policy and timelines.
HRIS, Data And Reporting
- HRIS Administration: Own and maintain the HRIS (e. g., Zimyo) as the single source of truth for all employee data.
- Data Hygiene: Ensure data integrity, audit readiness, and timely updates across all employee master data, org structures, and reporting lines.
- Reporting and Analytics: Build and publish HR dashboards and recurring reports on headcount, attrition, tenure, diversity, and cost centres for leadership and finance.
Payroll, Benefits And Compliance
- Payroll Coordination: Partner with Finance and external payroll vendors to ensure accurate, on-time monthly payroll, including inputs, reconciliations, and Form 16 / tax declarations.
- Benefits Administration: Administer group health insurance, GMC/GPA, leave policies, and employee benefits programs (FlexiPay) end-to-end.
- Statutory Compliance: Ensure full compliance with applicable labour laws, PF, ESI, PT, LWF, S& E, POSH, gratuity, bonus, and support statutory audits.
- POSH: Serve as the POSH Committee coordinator; ensure timely training, refreshers, and case documentation as required by law.
Policy, Process And Employee Experience
- Policy Management: Draft, refine, and roll out HR policies; maintain the employee handbook and ensure it stays current and accessible.
- Process Improvement: Continuously identify and eliminate operational bottlenecks automate, document, and standardise wherever possible.
- Employee Helpdesk: Be the first point of contact for employee queries on HR processes, policies, payroll, leaves, and benefits. Resolve with empathy and speed.
- Engagement Support: Plan and run engagement touchpoints, birthdays, work anniversaries, new joiner kits, R& R, internal communications in partnership with the People team.
Audits, Governance And Stakeholder Management
- Audit Readiness: Lead internal and external HR audits, ISO, SOC 2 statutory, and investor due diligence with complete documentation readiness.
- Cross-functional Partnership: Partner with IT, Admin, Finance and GTM on cross-functional workflows, asset issuance, access provisioning, exit clearances, and FNF.
- Vendor Management: Manage relationships with vendors, payroll, insurance, BGV, HRMS, statutory consultants and drive SLA adherence.
This job was posted by Akansha Panchal from WizCommerce.
