Summary:
The main function of an HR Operations Advisor is to perform administrative functions, such as managing worker benefits, recruiting, and interviewing, along with strategic planning and policy management. An HR Operations Advisor is responsible for enhancing company productivity, increasing performance, and improving business results.
Responsibilities:
- Ensure that defined data audits and monitoring are processed on time and share the necessary analysis or audit results as expected.
- Actively involved in data quality checks by understanding the different attributes that affect the process.
- Ensure data quality at the worker level and share findings promptly for corrections.
- Work in a highly data-sensitive environment, responsible for protecting data privacy, ensuring HR access management, and adhering to confidentiality requirements to promote zero breaches of compliance policies.
- Accountable for managing Sox and audit requirements.
- Continuously strive to gain customer satisfaction and minimize complaints regarding the delivery of operational services.
- Serve as a link between management and employees by handling questions, interpreting, and administering contracts, and helping resolve work-related problems.
- Advise managers on organizational policy matters such as equal employment opportunity and sexual harassment.
- Plan and conduct new hire orientation.
- Support HR manager with gathering necessary documents and paperwork for refereeing disputes and administering disciplinary procedures.
Requirements:
- 3 to 5 years of experience in HR Service and Central Data Management.
- Bachelor's degree in a relevant field or equivalent experience required.
- 2 to 4 years of customer service-related experience required.
Required Skills:
- Verbal and written communication skills, attention to detail, customer service, and interpersonal skills.
- Ability to work independently and manage one&rsquos time.
- Knowledge of legal policies and procedures related to hiring practices (e.g., equal employment opportunity and affirmative action).
- Knowledge of benefit and pay-scale systems.
- Previous experience with computer applications, such as Microsoft Word and Excel.
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