HR Intern- PF UAN generation and FAT activation

Job Description: HR Intern- PF UAN generation and FAT activation

Location: Broadway Building, 27th Main Rd, Sector 2, Agara Village, 1st Sector, HSR Layout, Bengaluru, Karnataka 560102

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Duration: 6 Months

Key Responsibilities-PF UAN generation and FAT activation

• Make outbound calls to employees and guide them in generating their UAN through
• the UMANG App and EPFO portal.
• Assist employees in completing the FAT (Face Authentication Technology) process.
• Explain the required documents, eligibility criteria, and process steps to
• employees.
• Follow-up with employees until the UAN generation and FAT process are
• successfully completed.
• Maintain accurate records of calls, employee responses, and process status.
• Track pending cases and ensure timely closure.
• Escalate technical issues or complex cases to the concerned team for resolution.
• Prepare daily and weekly progress reports.
• Coordinat ewith internal teams to ensure smooth execution of UAN and FAT activities.
• Address employee queries professionally and provide timely support.