Description
- Primary Scope- HR Assistant for the APEX org. consists of five key teams: i. Network Operation Center (NOC): the command and control center managing Relay Operations(ATS and Inbound), AMZL & GSF Central Operations and Holiday Contingency Planning(HCP) & Executive Escalations(ECR). ii. Business Intelligence-Tech iii. Transportation Execution: handles network configurations and implementations. iv. Product Management: encompasses four verticals - Supply Chain, Fulfillment Centers, Middle Mile, and Last Mile - working closely with operations and platform teams to drive product development v. Software Development
- Conduct FGDs with L2 and L3 population of the above mentioned orgs, collect voices, define themes and track its closure
- Anchor Employee experience initiatives like a) Listening Circle Completion b) LC Action Item Closure c) IDP Completion d) PWD hiring experience
- Create P0 for MTRs/MBRs
- Program manage Student program- Onboarding experience, NPS improvement
- Program manage R&R/Engagement activities Completion of the supporting functions
- Program manage onboarding experience of associates, to improve associate experience and reduce early attrition
Basic Qualifications
- 6+ months of human resources experience
- 6+ months of Microsoft Office products and applications experience
- Experience in confidential environments
- Bachelor's degree or equivalent
Preferred Qualifications
- 1+ years of human resources experience
- 1+ years of customer service experience
- 1+ years of Microsoft Office products and applications experience
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Company - ASSPL - Karnataka
Job ID: A3181947
