Housekeeping Supervisor

Company Description CREST COMMERCIAL PROJECTS (INDIA) PRIVATE LIMITED is a commercial projects company headquartered in New Delhi, India. The organization operates from 1-G, First Floor, Bharat Nagar, New Friends Colony, and is involved in managing and developing commercial spaces. The company focuses on delivering well-maintained, efficient, and professional environments for its clients and stakeholders. Team members work in a structured setting with clear operational standards. Joining the company offers opportunities to contribute to high-quality facility management and customer satisfaction.
Role Description The Housekeeping Supervisor is a full-time, on-site role based in Gurugram. This role is responsible for overseeing daily housekeeping operations, including assigning tasks, monitoring cleaning standards, and ensuring all areas are maintained in accordance with company policies and safety guidelines. The supervisor will inspect rooms and common areas, manage housekeeping supplies and inventory, and coordinate laundry services to meet hygiene and presentation standards. The role involves training and guiding housekeeping staff, handling customer service requests related to cleanliness, and resolving issues promptly and professionally. The supervisor will also maintain records, report maintenance needs, and collaborate with other departments to support smooth facility operations.
Qualifications

• Candidates should possess strong supervisory skills, including staff coordination, task delegation, and performance monitoring.
• Candidates should possess housekeeping skills, including knowledge of cleaning methods, use of cleaning equipment, and adherence to hygiene and safety standards.
• Candidates should possess laundry-related skills, including handling linens, operating laundry equipment, and ensuring quality control for washed items.
• Candidates should possess customer service and communication skills to respond to occupant or client requests, manage complaints, and maintain professional interactions.
• Prior experience in housekeeping supervision within commercial, hospitality, or facility management environments is beneficial.
• Ability to work flexible hours, stand for extended periods, and perform moderate physical tasks as required.
• Basic knowledge of inventory management and record-keeping is an advantage.
• A high school diploma or equivalent qualification is preferred; vocational training in hospitality or facility management is an added benefit.