Housekeeping Public Area Associate

Company Description Hotel Centre Point, established in November 1988, is a distinguished 5-star property located in Nagpur, Maharashtra. The hotel offers 136 luxurious rooms, 14 banquet halls, and multiple dining options, including a fine-dining restaurant, a 24-hour coffee shop, and a bespoke buffet area. Renowned for exemplary service, it also provides round-the-clock room service, catering to a wide range of guest needs. The group is expanding with upcoming ventures in Navi Mumbai, Amravati and Goa, ensuring further opportunities for growth and innovation in hospitality.

Role Description The Housekeeping Public Area Associate is a full-time, on-site position based at Hotel Centre Point in Nagpur. This role is responsible for maintaining cleanliness and hygiene standards in all public areas, including lobbies, corridors, restrooms, banquet spaces, restaurants, and other guest-facing zones. Day-to-day tasks include sweeping, mopping, dusting, polishing surfaces, replenishing supplies, handling waste disposal, and ensuring that equipment and cleaning materials are properly stored and used. The associate responds promptly to guest requests, supports event setups by preparing public spaces, and coordinates with the housekeeping and front office teams to uphold the hotel's five-star presentation standards. The role also involves following safety and sanitation protocols, reporting maintenance issues, and supporting periodic deep-cleaning and special projects as needed.

Qualifications

• Candidates should possess skills in Laundry operations and basic housekeeping procedures.
• Candidates should possess strong Communication skills to interact effectively with guests and team members.
• Candidates should possess Customer Service skills to address guest needs courteously and professionally.
• Candidates should possess Organization Skills to manage tasks, schedules, and cleaning supplies efficiently.
• Candidates should possess Training capabilities or willingness to learn and follow standard operating procedures.
• Candidates should have attention to detail and a strong focus on cleanliness and safety.
• Candidates should be physically able to perform manual cleaning tasks and stand for extended periods.
• Prior experience in hotel housekeeping or hospitality is an advantage; basic education and familiarity with safety and hygiene standards are preferred.