Housekeeping Manager

Company Description

Shiv Shambhu Hotel N Resorts is a hospitality organization engaged in hotel accommodation, restaurant services, banquet & event management, and resort operations, committed to providing quality service, guest satisfaction, and professional hospitality standards.

Role Description

This is a full-time, on-site Housekeeping Manager role based in Dhanbad. The Housekeeping Manager will oversee daily housekeeping operations, ensuring cleanliness and hygiene standards are met across facilities. Responsibilities include supervising housekeeping staff, organizing workflows, managing laundry services, and ensuring customer satisfaction through effective communication. The role also involves hiring and training housekeeping team members and resolving any operational issues to maintain smooth functioning.

Qualifications

• Strong Supervisory Skills and experience in managing teams
• Proficiency in managing Laundry operations and ensuring high hygiene standards
• Excellent Customer Service skills and ability to address client needs effectively
• Strong Communication skills for team coordination and customer interaction
• Experience in Hiring and training staff to maintain high operational standards
• Ability to organize, prioritize, and manage multiple tasks concurrently
• Previous experience in a similar role or in the hospitality industry is an advantage
• High school diploma or equivalent; additional certifications in housekeeping management are a plus