Staff Management: Hire, train, schedule, and evaluate housekeeping and laundry staff.
Quality Assurance: Conduct regular inspections of guest rooms, public spaces, and back-of-house areas to ensure compliance with strict hygiene and aesthetic standards.
Budgeting: Prepare and manage the department's budget, control costs, and oversee payroll.
Inventory Control: Monitor and manage the supply of linens, cleaning chemicals, and toiletries, reordering as necessary.
Cross-Departmental Coordination: Work closely with the Front Desk and Maintenance teams to ensure rooms are prepared for guests and maintenance issues are resolved quickly.
Safety Compliance: Enforce OSHA safety standards, hazard communication programs, and emergency procedures