House Manager

Role Overview

You will be responsible for independently managing a luxury residence to the highest standards, ensuring seamless day-to-day operations, supervising staff, managing vendors, and maintaining the home in pristine condition. This is a high-visibility, high-responsibility role for someone who can operate with autonomy, integrity, discretion, and excellence.

Key Responsibilities

• Prepare the house ahead of owner or guest arrivals and manage reset/cleanup after departures or events

• Oversee daily operations, upkeep, inspections, and preventive maintenance of the residence

• Supervise, schedule, train, and manage household staff including housekeepers, cooks, drivers, and maintenance staff

• Manage vendors and service providers such as cleaning, repairs, gardening, and specialty services, including sourcing, supervision, and quality checks

• Maintain budgets, track expenses, manage petty cash, process staff salaries if required, and keep accurate financial records

• Anticipate household needs including backup supplies and preventive maintenance requirements

• Ensure compliance with safety, security, and operational standards (electrical, plumbing, security systems)

• Maintain strict confidentiality, discretion, and professionalism in all interactions

What We Are Looking For

• Minimum 4–5 years of experience in hospitality or private household management, preferably in luxury or HNI/UHNI environments

• Strong ability to work independently, make decisions, prioritize tasks, and resolve issues proactively

• Proven experience managing teams with strong interpersonal and communication skills

• High level of trustworthiness and ability to handle sensitive information and situations

• Proficiency in Excel or Google Sheets with a good understanding of budgeting and cost control

• Willingness to respond to emergencies, travel within Mumbai or nearby locations when required, and work flexible hours

Preferred Qualifications

• Diploma or degree in Hospitality, Facility Management, or Estate Management

• Prior exposure to luxury residences or elite environments

• Experience preparing homes for VIP or guest arrivals and hosting events

Compensation & Perks

• Competitive, market-aligned compensation with travel allowance

• Opportunity to work in a premium luxury environment with scope for future expansion

Candidate Profile / Soft Skills

• Strong organizational and planning abilities

• Proactive mindset with the ability to anticipate needs

• Calm under pressure with strong problem-solving skills

• High ownership, accountability, and attention to detail

• Discreet, polished, and professional demeanor