Job Description
Position: House Manager / Elder Care Coordinator
Location: Ghaziabad, UP India
Type: Full-time, Live-in preferred (or flexible live-out with on-call availability)
Reports to: Family members (remotely based)
Background
We are seeking a trustworthy, experienced House Manager to oversee the household and coordinate care for our elderly father who is recovering from a hemorrhagic stroke and is currently bedridden. All immediate family members reside abroad, making this role critical as the on-ground representative of the family.
Primary Responsibilities
Care Coordination & Oversight
- Supervise and coordinate all caregiving staff including GDAs (General Duty Assistants), physiotherapist, speech therapist, and any visiting medical professionals
- Ensure therapy schedules are adhered to and document progress
- Maintain a daily health diary including vitals, food intake, medication administered, bowel movements, skin condition, and therapy notes
- Ensure Caretakers use Remote patient monitoring devices. Can check records upload in Cloud apps like EKA care.
- Accompany patient for hospital visits and doctor appointments; coordinate ambulance services when needed
- Manage medication inventorytrack supplies, ensure timely refills, and verify correct administration
- Serve as first point of escalation for any health concerns; make judgment calls on when to alert family vs. handle independently
Household Management
- Oversee cook and housekeeping staff; ensure nutritious meals aligned with dietary restrictions (stroke/diabetic diet if applicable)
- Maintain household inventorygroceries, medical supplies, cleaning supplies
- Manage household maintenance and repairs; coordinate with vendors and service providers
- Ensure cleanliness and hygiene standards appropriate for a patient recovering at home
Financial Management
- Maintain detailed expense records with receipts; submit weekly expense reports
- Pay staff salaries and manage vendor payments
- Flag any unusual expenses or cost-saving opportunities
Communication & Reporting
- Provide daily updates to family via WhatsApp (brief text + photos/videos as appropriate)
- Participate in weekly video calls to discuss status, concerns, and upcoming needs
- Serve as liaison with extended family, neighbors, and visitors
- Document and communicate any incidents or concerns promptly
Emergency Preparedness
- Maintain updated list of emergency contacts (doctors, ambulance, hospital, family)
- Know protocols for common emergencies (fall, breathing difficulty, fever, seizure)
- Ensure emergency supplies and equipment are always ready
- Have working knowledge of nearest hospitals and their stroke/neuro capabilities
Experience
Required Qualifications
- 3-5+ years of experience in household management, elder care coordination, or healthcare administration
- Prior experience managing staff (minimum 3-4 people)
- Experience with post-stroke or bedridden patient care strongly preferred
Skills
- Fluent in Hindi; conversational English required for family communication
- Comfortable with technology: WhatsApp, video calls, basic spreadsheets or expense apps
- Strong organizational skills and attention to detail
- Calm under pressure with good judgment in emergencies
- Ability to be firm but respectful with staff and vendors
Personal Qualities
- Integrity and trustworthiness (will handle finances and have access to home)
- Patience and empathy in dealing with elderly and unwell individuals
- Self-directed and proactiveable to work independently with remote supervision
- Respectful of patient's dignity and privacy
Practical Requirements
- Willing to live-in or be available on-call for emergencies
- Flexible on timing given patient care needs
- Valid ID proof; willing to undergo background verification
Compensation & Benefits
- Monthly salary: [X] (commensurate with experience)
- Accommodation and meals provided (if live-in)
- days paid leave per month with advance planning for backup coverage
- Festival bonuses as per standard practice
- Annual increment based on performance
How to Apply
Please submit your CV along with:
- References from at least two previous employers
- Valid ID and address proof
- Brief note on your relevant experience with elder care
Key Skill Sets to Prioritize
Skill Category
Why It Matters
Healthcare awareness
Understands stroke recovery, can spot warning signs, communicates effectively with therapists/doctors
Staff management
Will supervise 3-5 people; needs authority and respect without being harsh
Financial discipline
Handles significant monthly budget; must be meticulous and honest
Communication
Your eyes and ears on ground; must report clearly and proactively
Problem-solving
Things will go wrong; needs judgment on when to act vs. escalate
Emotional intelligence
Your father's dignity and mental state matter; needs patience and empathy
Tech comfort
Daily reporting, video calls, expense tracking all require basic tech literacy
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