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Rayna Tours

Hotel Reservation Executive

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Job Description

Job Title: Hotel Reservations Executive

Location: Pune, India.

*Position Overview:*

We are seeking a detail-oriented Hotel Reservations Executive to manage hotel bookings and coordinate operational tasks to ensure a smooth client experience. This role involves liaising with hotels, handling reservations, and supporting operational functions.

*Key Responsibilities:*

Hotel Reservations - Manage FIT bookings, room availability, special requests, and cancellations. Secure competitive rates and respond to inquiries.

Operations Coordination - Ensure seamless communication between the internal sales team and hotels, assist with handling issues and escalations.

Reporting & Documentation - Maintain accurate records, generate reports, and ensure quality standards are met.

*Key Requirements:*

Degree in Hospitality Management or Tourism or any equivalent subject.

Proven hotel reservations experience, preferably in tourism.

Knowledge of booking systems and hotel operations.

Familiarity with online booking platforms.

Strong organizational skills and ability to meet deadlines.

Work Experience in a Travel Company

Proficiency in MS Office and English

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About Company

Job ID: 129669469