Description
We are seeking an experienced Hostess to join our team in India. The ideal candidate will be responsible for creating a welcoming atmosphere for our guests and ensuring smooth operations at the front of the house.
Responsibilities
- Greet and welcome guests as they arrive at the venue.
- Manage reservations and seating arrangements efficiently.
- Provide accurate information about menu items and specials.
- Ensure a clean and organized front-of-house area.
- Assist in managing guest flow and wait times effectively.
- Handle guest inquiries and complaints with a positive attitude.
- Collaborate with the service team to ensure seamless operations.
Skills and Qualifications
- 2-5 years of experience in a similar role within the hospitality industry.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Ability to work in a fast-paced environment and under pressure.
- Familiarity with reservation management systems and POS software.
- Basic knowledge of food and beverage service standards.
- A friendly and approachable demeanor, with a focus on customer service.
