About the Role:
We are seeking a well-presented, professional, and customer-oriented Hospitality Specialist to be the first point of contact for visitors and doctors. The role involves managing front desk operations, handling administrative support tasks, and ensuring a smooth and welcoming experience for all guests and employees.
Key Responsibilities:
- Greet and welcome visitors in a professional and courteous manner.
- Manage incoming phone calls, emails, and correspondence efficiently.
- Maintain the visitor logbook and issue visitor passes as per company policy.
- Coordinate with internal departments for meetings, appointments, and logistics.
- Manage courier services, incoming/outgoing mails, and dispatch records.
- Assist in scheduling meeting rooms and preparing meeting arrangements.
- Provide general administrative and clerical support to HR/Admin departments.
Required Skills and Competencies:
- Excellent communication and interpersonal skills.
- Pleasant personality with a customer-centric attitude.
- Proficient in MS Office (Word, Excel, Outlook).
- Good organizational and multitasking abilities.
- Basic knowledge of office management and administrative procedures.
- Attention to detail and a high degree of professionalism.
Qualification:
- Any Graduate (preferably BBA / BA / B.Com / MBA HR or Administration background).
Experience: Minimum 2years
Key Attributes:
- Presentable and professional demeanor.
- Punctual, responsible, and proactive.
- Ability to handle pressure and maintain confidentiality.
Preferably from Hotel/ Hospitals and Schools.
