Role: Holidays Supply - Cruises
Level: Senior Executive/Assistant Manager
Reporting To: Manager - Holidays, Tours & Attractions, Cruises
Location: Gurgaon
About The Function
With a deep understanding of Indian consumers travel preferences, the Holidays team offers a vast range of holiday packages for destinations across the world.
MMT Holidays is a leading name in the leisure travel space, serving over 3 lakh passengers annually. Our offerings span both domestic and international markets, catering to travelers across more than 50 destinations. With a strong focus on delivering exceptional travel experiences, we are a trusted choice for holiday packages.
Within this larger ecosystem, the Cruises function plays a critical role in enriching holiday experiences by offering a curated portfolio of cruise vacations across leading global cruise lines and destinations. Catering to diverse traveler needs - from all-inclusive, premium sailings to flexible, experience-led itineraries, the team leverages destination expertise, strong cruise line partnerships, and commercial acumen to deliver compelling offerings and stay ahead in an evolving travel market.
About The Role
This role is pivotal, as it has direct relation to the expansion of our Cruises business by managing and expanding our portfolio of cruise suppliers. The incumbent will be responsible for negotiating contracts with suppliers, ensuring competitive pricing, and maintaining strong relationships to secure the best deals for our customers.
This role requires a blend of strategic thinking, negotiation skills, and industry knowledge to drive growth and profitability.
What Will You Be Doing
- Building and maintaining strong relationships with cruise providers globally, ensuring a diverse and competitive supplier base.
- Leading contract negotiations to secure favorable terms, pricing, and allocations, utilizing market insights and competitive analysis to drive advantageous agreements.
- Identifying and onboarding new cruise suppliers that align with market trends and customer preferences, enhancing our product portfolio and ensuring a compelling offering.
- Conducting thorough market analysis to identify opportunities, monitor industry trends, and evaluate competitive positioning to inform strategic decisions and product enhancements.
- Monitoring supplier performance against quality and service standards, implementing corrective actions, and fostering continuous improvement.
- Utilizing data analytics and reporting tools to evaluate contract effectiveness, optimize pricing strategies, and enhance product selection based on customer demand and profitability.
- Ensuring all contracting activities comply with legal and regulatory requirements, mitigating risks, and maintaining industry standards.
- Collaborating closely with marketing, sales, and operations teams to align contracting strategies with business objectives, supporting overall company growth and customer satisfaction.
Qualification & Experience
- Graduate with 48 years of experience in B2B corporate sales, business development, or MICE.
- Prior exposure to corporate travel, event management, or hospitality will be preferred.
Key Success Factors For The Role
- Demonstrating a deep understanding of corporate business development and account management.
- Engaging with leading industry professionals and clients, building strong relationships and networks.
- Gaining exposure to data analysis, insights generation, and strategic decision-making.
- Exploring domestic and international MICE destinations through travel opportunities.