Job Summary:
We are hiring skilled and customer-centric professionals for anInternational Tech Sales & Service Process. This role requires handlingoutbound calls and chat supportto cater to global customers, assisting them with technical support, and recommending suitable tech products and services. The ideal candidate should be target-oriented, tech-savvy, and capable of delivering high customer satisfaction.
Key Responsibilities:
- Engage in outbound calls and chat interactions with international customers.
- Offer technical assistance and suggest suitable tech products or service plans.
- Meet and exceed monthly sales targets while maintaining service quality.
- Ensure timely and effective resolution of customer queries.
- Maintain records of customer interactions in the system accurately.
- Adapt to rotational shifts and weekly rotational offs as per process requirements.
Candidate Requirements:
- Graduation is mandatory(any stream).
- Minimum 1 year of experiencein international BPO handling tech sales or service processes.
- Excellent verbal and written communication skills in English.
- Strong interpersonal skills with the ability to persuade and close sales.
- Comfortable with working in afast-paced and target-driven environment.
Compensation & Benefits:
- CTC up to 5.00 LPAfor General Sales processes
- CTC up to 6.50 LPAfor Tech Sales processes
- 5-day work weekwith rotational shifts and offs
- Performance-based growth opportunities
- Exposure to international clients and global process standards
- Supportive work culture with training and development.
