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Group Company: MakeO Healthcare Technologies Pvt Ltd
Designation: Orthodontist
Office Location: Kalyan Nagar Bangalore (South)
Position description:
toothsi is India's first and largest @ homesmile solutions platform.
We're a new age consumer dentaltech startup.
We're a full stack company thatuses our in-house clear aligner technology to provide an advanced invisiblealternative to teeth straightening.
Institutionally funded (>30mn$), we're market leaders in this category having designed more than 30,000smiles.
A team of 800 folks, presentacross 11 cities in India, we've recently added skin treatments and solutionsto our business portfolio.
· An ego-free work culture & chance to be apart of growing start up team
· Goals that will push you to become the bestversion of yourself and a fast-paced environment
· The opportunity to create and define theclinical beauty category through products you make and work with a team full ofgo- getters and thought leaders that make it happen.
· Conducting auxiliary clinic procedures asrequired such as Inter proximal tooth Material reduction and placement ofattachments
· Consulting patients for aligners and explainingtreatment plans and aligner process advantages etc to patients
· Managing the entire patient cycle includingtimely consultation, monitoring and tracking of cases and ensuring a smoothcase completion
· Handle technical and general queries from thecustomers – post the sales process has been concluded, about Smile correction/Smile straightening services
· Tele consultation in case of escalations
· Handle dental specific queries pertaining to ourservices
· Overall Problem solving for patients andcoordination as necessary
· Handle any operations related activities thatmay be required
· Tabulate and record responses. Generate relevantreports from the same
· Graduated as MDS in orthodontics
· A good understanding of aligner treatments andprocedures as IPR and attachments
· Aligner certification preferable
· Good communication skills to explain and makethe patients comfortable, Instil trust
Role involves - internal city travelling toclinics in different parts Primary Responsibilities:
Additional Responsibilities:
Reporting Team
Educational qualifications preferred
Required Certification/s:
Required Training/s:
Required work experience
Key Performance Indicators:
Required Competencies:
Required Knowledge:
Required Skills:
Required abilities
Work Environment Details:
Specific requirements
Other details
MakeO Healthcare Technologies Private Limited, known for its digital-first clinical cosmetic makeover platform, is hiring for a Quality Analyst position, offering opportunities to monitor and evaluate calls, provide feedback to agents, and analyze call data.
Here's a breakdown of what MakeO does and what the Quality Analyst role entails:
What MakeO Does:
MakeO is a digital-first clinical cosmetic makeover platform that provides access to dental, skin, and hair treatment solutions.
They offer a range of services, including dental treatments like aligners, and skin and hair treatments.
MakeO has been rebranded from skinnsi, and also operates under the name toothsi.
They are a privately held company, with headquarters in Mumbai, Maharashtra.
MakeO was founded in 2020.
They are also known for their acquisition of Smileneo.
Job ID: 107090983
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