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HIRING NOW | INTERNATIONAL CUSTOMER SUPPORT

HIRING NOW | INTERNATIONAL CUSTOMER SUPPORT

Assure Placement
0-5 Years
₹ 3 - 5 LPA
Quick Apply
  • Posted a month ago
  • Over 500 applicants have applied

Job Description

Current Openings

• International E-commerce Customer Support

• Email & Chat Support

• Back-Office Operations

• Client Coordination

• Travel & Hospitality

• Fraud Prevention Representative

Responsibilities

  • Provide exceptional customer support to international clients via phone, email, and chat.
  • Resolve customer inquiries and issues in a timely and efficient manner.
  • Maintain a positive and professional demeanor while interacting with customers.
  • Document customer interactions and feedback accurately in the system.
  • Collaborate with team members to improve service delivery and customer satisfaction.
  • Assist with training and onboarding new team members as needed.
  • Stay updated on product knowledge and company policies.

Skills and Qualifications

  • Excellent verbal and written communication skills in English.
  • Strong problem-solving and analytical skills.
  • Ability to work in a fast-paced environment and manage multiple tasks.
  • Familiarity with CRM software and customer support tools is a plus.
  • Basic knowledge of international markets and cultural differences is an advantage.
  • Ability to work flexible hours, including weekends and holidays if required.
  • Strong attention to detail and organizational skills.

More Info

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