Description
We are looking for a dedicated Customer Support Executive to join our team in India, providing exceptional service to our customers in the UK. The ideal candidate will assist in resolving customer inquiries, ensuring a positive experience and maintaining our high standards of customer service.
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Provide accurate information regarding products and services to customers.
- Resolve customer complaints and issues effectively, ensuring high levels of customer satisfaction.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with team members to improve customer service processes and workflows.
- Assist in the development of customer support materials and resources.
Skills and Qualifications
- Excellent communication skills in English (both verbal and written).
- Strong problem-solving abilities and a customer-oriented mindset.
- Proficiency in using customer support software and CRM systems.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Familiarity with UK market trends and customer behavior is a plus.
- Basic technical knowledge related to products and services offered.
Hiring for uk customer support
location Whitefield
2 way cab
unlimited incentive
Age 40
Call Tara@7019561979