Must have experience in remote support to Global Client.
Maintain and resolve issues on LAN/WAN, VoIP telephone, Biometric, Video systems and other computing equipment.
Ensure desktop computers interconnect seamlessly with diverse systems.
Maintain desktops, data integrity and file system security for computing environment.
Interact with vendor support contacts to resolve technical problems with desktop computing equipment and software.
Recommend and implement upgrades on systems to ensure longevity.
Identify and repair hardware and network connectivity issues.
Establish VPN access for remote users.
Assist in technical upgrading and maintaining of entire desktop systems.
Support in testing and deployment of new applications and systems.
Update and maintain computer inventory and surplus equipment.
Maintain computer equipment and software to ensure secure and efficient operations office 365 support, printer support and troubleshooting, software installations.
