Hiring for ServiceNow Developer and ServiceNow Business Analyst roles

Job Title: Experienced ServiceNow Developer and ServiceNow Business Analyst

Location: Remote / India (Flexible)

Work Mode: Work from Home

Mandatory Experience: 4-8 years

Job Type: Full-time, Permanent

Enterleap Consulting is #hiring experienced candidates who are Immediate Joiners for the following roles:

1. ServiceNow Developer with focus on ITSM, ITOM, HRSD, Performance Analytics, Customer Service Management, App Engine, Financial Services Operations
2. ServiceNow Business Analyst

About Us:

Enterleap Consulting is a leading provider of innovative IT service management (ITSM) and enterprise solutions. We are committed to helping our clients optimize their IT infrastructure, streamline operations, and drive business transformation. We are currently seeking talented and experienced ServiceNow Developers and ServiceNow Business Analysts to join our dynamic team and lead the design and implementation of ServiceNow solutions for our clients.

Make a real impact on business success!

As a ServiceNow developer/ServiceNow Business Analyst, you'll join a high-performing team at ENTERLEAP CONSULTING.

About the Role (ServiceNow developer):

Key Responsibilities:

- Designing, developing, and deploying solutions using the ServiceNow platform

- Integrating ServiceNow with other systems using Scripted Rest API, Rest API (Outbound & Inbound) & Authentication Process

- Implementing ServiceNow modules such as ITSM, Service Portal, Performance Analytics & Employee Centre Knowledge

- Troubleshooting issues and providing consultative guidance to stakeholders and team members

- Multitasking, self-learning, and demonstrating good functional knowledge

- Leading projects, supporting activities, and training or mentoring other developers

- Communicating, presenting, and problem-solving effectively

- Understanding ITIL/ITSM processes and ITBM process and implementation

Qualifications for ServiceNow developer role:

- A bachelor's degree in Engineering

- Hands-on experience in Glide Scripting, Java Script, HTML, CSS, XML, AJAX & AngularJS

- Hands-on experience on various ServiceMow modules such as ITOM, HRSD and fundamental understanding of ITSM, ITIL or CMDB

- ServiceNow certifications such as CSA, CIS-ITSM, CAD, HRSD

About the Role (Business Analyst):

Key Responsibilities:

• Requirement Gathering: Conduct in-depth discovery sessions to understand business needs and translate them into clear, actionable requirements.
• Process Analysis: Analyze existing processes to identify opportunities for improvement and automation using ServiceNow.
• Solution Design: Collaborate with stakeholders to design and document ServiceNow solutions that align with business objectives and best practices.
• Implementation Oversight: Work closely with development teams to ensure successful implementation of ServiceNow solutions.
• Testing and Validation: Conduct thorough testing to verify that solutions meet requirements and quality standards.
• User Support: Provide ongoing support to end-users, offering guidance and troubleshooting assistance.
• Continuous Improvement: Stay updated on the latest ServiceNow features and trends to drive innovation.

Qualifications for Business Analyst role:

• 4+ years of experience as a Business Analyst in a ServiceNow environment.
• Strong understanding of ServiceNow platform capabilities and modules.
• Proficiency in ITIL v3 or v4.
• Excellent analytical and problem-solving skills.
• Familiarity with Agile/Scrum methodologies.
• Exceptional communication and interpersonal skills.
• ServiceNow CSA or CIS certification is a plus.

Why Choose ENTERLEAP CONSULTING

• Growth Opportunities: Develop your skills with industry-leading training and mentorship.
• Impactful Work: Help clients achieve their business goals through innovative solutions.
• Collaborative Culture: Work alongside a supportive and successful team.
• Global Reach: Be part of a company shaping the future of technology.

Ready to take your career to the next level Apply today!