Roles & responsibilities
- Respond to customer complaints in a professional manner; attempt to resolve complaints successfully in accordance with established guidelines.
- Support through Voice and Chat.
- Candidate should have at least 6 months experience in International Voice Process.
- Carry sales or customer support experience is a plus.
- Previous relevant experience in chat and voice.
- Ability to build rapport with the customer.
- Ability to overcome objections and ask for business.
Preferred candidate profile:
- Must be fluent in English
- Excellent Communication can Apply
- Both freshers and experienced can apply
- Only Graduate can apply
- 24/7 shifts and rotational week offs (5 days working a week)
- Two-way cab facility is provided based on transport boundary.
- Candidate who is comfortable working from office can apply
- Need Immediate Joiners only
- No virtual Interview is available
- Out of station candidates are Strictly not eligible
- Pursuing education candidates are strictly not eligible
- Perks and benefitsYou'll develop your emotional intelligence .you'll learn your product or service, inside and out you'll build transferable Skills. you can educate customers without selling. you can develop a side project. you'll learn how to effectively solve problems.
