Hiring For International Chat Support For E commerce!!CTC 7Lac

Job description

We are looking for a dynamic and customer-focusedChat Support Associateto join our team at Tesco. The ideal candidate will have prior experience in handling high-volume international chat support and possess excellent communication skills.

We are looking for

Key Responsibilities:

• Provide exceptional support to customers through chat, resolving queries promptly and efficiently.
• Handle4-5 concurrent chatswhile maintaining a high level of accuracy and customer satisfaction.
• Ensure adherence to company policies and quality standards during interactions.
• Collaborate with internal teams to resolve customer concerns effectively.
• Maintain records of customer interactions and transactions.

Requirements:

• Education:Graduate in any discipline.
• Experience:Minimum 1 year of experience ininternational chat support.
• Proven ability to handle4-5 chat concurrencyeffectively.