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Roles and Responsibilities
Provide exceptional customer service through email support to international clients.
Handle customer inquiries, resolve issues, and provide solutions via email.
Maintain accurate records of all interactions with customers using CRM software.
Collaborate with team members to achieve process goals and objectives.
Ensure timely resolution of customer complaints and feedback.
Desired Candidate Profile
0-2 years of experience in a non-voice process or similar role.
Excellent communication skills in English (spoken & written).
Strong grammar knowledge and typing speed (minimum 30 wpm).
Undergraduate/Graduate
Fresher's/Experienced
NO PERSUING CANDIDATES WILL BE ENTERTAINED
Immediate Joiner
Job Details
5.5 days working
Shift- 9 hours (Including 1 Hour break)
Rotational Shifts/ Week-off
Vaccinated double dose.
Salary -30kCTC/ In-Hand 24k(during training period of 3 months),26k In-hand after successful training completion.
Location- Mohali (WFO)
Teleperformance is a global digital business services company. Our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.
Job ID: 105731999
