hiring for international call center for serious customer support expert- call iqra

Description

We are seeking a dedicated and experienced Customer Support Expert to join our international call center team in India. The ideal candidate will have 1-5 years of experience in customer service, showcasing their ability to handle customer inquiries and provide exceptional support.

Salary

6 lac and incentives

or mail ur resume to [Confidential Information]

Responsibilities

• Handle inbound and outbound customer calls with professionalism and courtesy.
• Provide accurate information and support to customers regarding products and services.
• Resolve customer complaints and issues efficiently and effectively.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members and management to improve customer service processes.

Skills and Qualifications

• Excellent verbal and written communication skills in English and Hindi.
• Strong problem-solving skills and the ability to think critically.
• Proficient in using call center software and Microsoft Office Suite.
• Ability to work in a fast-paced environment and manage time effectively.
• Strong interpersonal skills and the ability to work well in a team setting.