Hiring for Inbound and Outbound Process with IT MNC Mumbai Exp-0-6yr Night Shift (USA Shift) Notice period- max 15 days Location-Mumbai Andheri IT MNC
Interested candidates can share resume on [Confidential Information] .
Responsibilities: Respond to client inquiries via phone, email, or chat professionally and on time. Provide accurate information and solutions to clients queries and concerns. Maintain a high level of product knowledge to address client needs effectively. Adhere to established protocols and procedures for client interactions. Escalate complex issues to appropriate channels for resolution. Collaborate with team members and management to achieve performance targets. Requirements: 1 -6 years of experience Excellent communication skills in English (and any additional languages as required). Previous experience in a customer service or contact center role is preferred. Strong problem-solving and interpersonal skills. Ability to work in a fast-paced environment.
Interested candidates can share resume on [HIDDEN TEXT] .
Regards Minakshi
Bachelor of Arts (B.A), Bachelor of Business Administration (B.B.A), Bachelor of Commerce (B.Com), Bachelor of Education (B.Ed), Bachelor in Hotel Management (B.H.M), Bachelors of Law (B.L/L.L.B), Bachelor Of Pharmacy (B.Pharm), Bachelor of Social Work (B.S.W), Company Secretary, Doctor of Social Work (D.S.W), Diploma, Master of Commerce (M.Com), Bachelor of Design (B.Des.), Other
