Hiring For Desktop support engineer ( Tamil / Hindi / Malayalam )

Description

We are seeking a Desktop Support Engineer to join our team. The ideal candidate will be responsible for providing technical support to our users, resolving desktop-related issues, and ensuring a smooth computing experience. This role is open to candidates with 0-3 years of experience, including freshers.

Responsibilities

• Provide technical support for desktop hardware and software issues.
• Install, configure, and maintain desktop systems, applications, and peripherals.
• Troubleshoot and resolve user issues related to desktop environments.
• Assist in the setup and deployment of new desktop systems.
• Document and maintain records of user issues and resolutions.
• Provide training and support to end-users on software applications and hardware usage.

Skills and Qualifications

• Proficiency in Windows operating systems and Office Suite applications.
• Basic knowledge of hardware components and troubleshooting techniques.
• Familiarity with networking concepts and connectivity issues.
• Strong communication skills in Tamil, Hindi, or Malayalam and English.
• Ability to work independently and as part of a team.
• Customer service orientation and problem-solving skills.