Description
We are seeking an experienced International BPO professional to join our dynamic team in India. The ideal candidate will have a proven track record of providing outstanding customer service to international clients, demonstrating strong communication and problem-solving skills. You will be responsible for managing customer inquiries and ensuring a seamless experience for our clients.
Responsibilities
- Manage international customer inquiries via phone, email, and chat.
- Provide exceptional customer service and support to clients from diverse backgrounds.
- Resolve customer issues efficiently while ensuring high satisfaction levels.
If intrested call prathibha 9035066285
- Document customer interactions and maintain accurate records in the system.
- Collaborate with team members to improve processes and enhance customer experience.
- Participate in training and development sessions to improve product knowledge and service skills.
- Adhere to company policies and procedures while maintaining compliance with international standards.
Skills and Qualifications
- 2-5 years of experience in a BPO or customer service role.
- Strong communication skills in English (both written and verbal).
- Ability to work in a fast-paced environment and handle multiple tasks.
- Proficient in using customer service software and CRM tools.
- Excellent problem-solving skills and attention to detail.
- Ability to work flexible hours, including night shifts and weekends.
- Strong interpersonal skills and a customer-centric attitude.
- If intrested call prathibha 9035066285 or whatsapp
