Hiring For Branch Relationship Head

Role Overview:

We are looking for a dynamic and experienced Relationship Head to lead the relationship management team. The ideal candidate will be responsible for driving business growth, delivering superior client servicing, and achieving strategic business goals through strong leadership, strategic planning, and cross-functional collaboration.

Key Responsibilities:

Team Leadership & Management

• Lead, mentor, and manage the relationship management team to ensure achievement of individual and team targets
• Drive a high-performance culture by setting clear goals, monitoring performance, and providing ongoing coaching and development

Business Growth & Strategy

• Define and implement strategies to acquire, manage, and grow HNI/NRI/UHNI client portfolios
• Identify new business opportunities and drive cross-selling of banking and investment products
• Drive revenue and profitability by deepening existing client relationships and enhancing wallet share

Client Relationship Management

• Ensure high standards of client servicing and relationship management
• Build long-term, trusted relationships with key clients to promote loyalty and business retention
• Resolve escalated client issues promptly and efficiently

Product & Revenue Management

• Oversee delivery of the full suite of banking products including liabilities, assets, investment products, and wealth solutions
• Collaborate with product, compliance, and operations teams to ensure smooth execution of client transactions
• Drive fee-based income and manage product penetration across the client base

Compliance & Risk Management

• Ensure team adherence to regulatory requirements, internal policies, and audit standards
• Monitor risk parameters across portfolios and maintain portfolio quality